Privacy Policy - Zoom Indoor Cycling
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Privacy Policy

User Provided Information

 

ZOOM does not collect any personal information about individuals – such as names and postal codes, home addresses, and email addresses – except when such information is knowingly provided to ZOOM. Personal information might be obtained from online transactions such as class and class package purchases, retail purchases, and/or class registrations. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on the Website. Any personal identification information retrieved by ZOOM must be voluntarily submitted by the user.

 

ZOOM may use the information provided to contact you with important information, required notices, and marketing promotions.  You may always choose to opt-out of any of these notices (other than those required by applicable law, rule or regulation) by selecting to do so at the bottom of each email you receive from us or by emailing us directly.

 

Automatically Collected Information

 

The Website collects some anonymous information about users automatically when individuals request pages through a browser. This information is used to keep track of the shopping cart and to help us monitor how individuals use the Website, which allows ZOOM to provide an optimal experience and better service throughout the online offerings. The information collected automatically by the server does not contain anything that can identify individuals personally, such as an email or home address.

 

Security Statement

 

ZOOM makes every effort to ensure that all of the transactions that occur on the Website are secure. All credit card numbers and transactions are encrypted using 128-bit Secure Socket Layer (SSL) encryption. We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

What is a Secure Connection?

 

When a secure connection is established between your browser and a website, any data that is transferred over the connection will be encrypted to prevent it from being viewed by a third party. SSL encryption makes it very difficult for anyone to intercept or decode messages exchanged over this type of secure connection.

 

Browsers such as Internet Explorer, Firefox, and Safari display an image of a locked padlock on their status bar when connected to a secure site. Google Chrome shows a green locked padlock on the far left side of the status bar when there is a secure SSL connection. Firefox colors the address bar yellow when connected to a secure site. Secure transactions are also indicated when the prefix in the location bar of your browser switches from http:// or https://. The additional ‘s’ stands for ‘secure’ and indicates a secure connection to the ZOOM website. If you do not see this padlock, if it is unlocked, or if the protocol in the location bar is not listed as https://, then any data exchanged with the website is potentially visible to others.

 

Depending on your browser, you may be able to view authentication information about a secure page by double-clicking on the padlock icon in the status bar. For more information on how your software establishes a secure connection, see the help files for your particular browser.

 

Cookies

 

A cookie is a small text file that is sent to your browser from a website and stored on your computer’s hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites – the website that creates a cookie is the only one a browser will permit to access it.

 

Like many other websites and applications, the Website uses cookies to obtain certain types of information. For example, ZOOM might use cookies to control access to certain features such as your password and account, to customize content areas, or to analyze site activity and user behavior. ZOOM reserves the right to use cookies in the future in conjunction with new content or expanded functionality.

 

If you are concerned about the use of cookies, you can explore your web browser’s options to notify you whenever a cookie is set, or to disallow cookies altogether. You should be aware that prohibiting the use of cookies will significantly restrict access to certain types of content or features.

 

How Information is Used

 

The following are examples of how ZOOM might use the personal information collected through the Website:

 

If you purchase ZOOM classes or a package of classes, sign up for a ZOOM class, or purchase ZOOM retail items, the required personal information (similar to that provided during a telephone or mail order purchase) will be used to complete your order.

If you indicate that you are interested in receiving ZOOM related news and information, you may receive emails to the email address you provided as part of the registration process.

 

For the non-personally identifiable information collected throughout the Website:

 

Aggregate data could be analyzed to describe the collective characteristics and behaviors of online visitors, and subsequently be used to further optimize the effectiveness of the Website and the overall ZOOM experience.

 

You can help ZOOM maintain the accuracy of your personal information by updating your account. Please update this information when you change your address, phone number, or email address. ZOOM will never share telephone numbers, email addresses, or any personal data with third parties.

 

ZOOM reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, at its sole discretion.

 

Privacy of Minors

 

If you are under 18, you may register and use the Website only with the involvement of a parent or guardian. ZOOM does not accept the online registration of minors; please do not attempt to register on the Website if you are under the age of 18. Registration of a minor (ages 12-17) must be completed in person at one of our studios with a parent or guardian.

 

If ZOOM discovers that personal information has been submitted by a minor without parent or guardian approval, ZOOM reserves the right to delete such information. ZOOM does not seek or share personal information from minors throughout the Website.